Sunita Badhwar

Affiliation

Associate Professor , School of Vocational Studies

Email

sbadhwar@aud.ac.in

Orcid

Orcid: 0009-0009-1495-7982

Qualification

PhD in Management from Banasthali Vidyapith University,Rajasthan
Master in Hotel Management from Maharishi Dayanand University, Rohtak.
Graduate in Hotel Management from Maharishi Markandeshwar Institute of Hotel Management & Catering Technologie, Ambala affiliated to Kurukshetra University.

Past Experience

Management & Entrepreneurship and Professional Skills Council, Sr. Head- Standards & Content, 1st April 2024 to 30th June 2025.
Tourism and Hospitality Skill Council, Vice President- Standards, 10th September 2018 to 31st March 2024.
Banarsidas Chandiwala Institute of Hotel Management & Catering Technology, Assistant Professor, 25th July 2008 to 7th September 2018.
Institute of Hotel Management, Meerut as a Front Office, Lecturer, 2nd July 2007 to 9th July 2008.
Shangri-la Hotel, Delhi, Front Office Department, Executive, 27th February 2007 to 27th June 2007.
Hotel Crowne Plaza, Delhi, Front Office Department, Executive, 20th June 2006 to 24th February 2007.
Country Inn and Suites, Jaipur by Carlson Group, Front Office Department, 1st October 2005 to 16th June 2006.

Area of Expertise

Management, Tourism & Hospitality

Awards

Honored with the Indian Hospitality Congress “Award of Excellence” at the grand annual ceremony on 9^th Indian Hospitality Congress on 23^rd & 24^th April 2018 at Dev Sanskriti Vishwavidyalaya, Haridwar (2018, April)
Honored with “Educationist Par Excellence Award” by IIHM on the occasion of IIHM Teachers day Awards 2023.

Publications

A. Books:

Hotel Front Office Operations, Accounting & Management (ISBN: 978-93-81735-09-1), published by Naman Publishers & Distributors, New Delhi, in 2013.
Editor of Counter Sales Executive Book (ISBN: 978-93-87320-81-9), published by Rachna Sagar Pvt. Ltd., in 2017.
Editor of Multi-Cuisine Cook Book (ISBN: 978-93-87840-49-2), published by Rachna Sagar Pvt. Ltd., in 2017.
Editor of Street Food Vendor Book (ISBN: 978-93-87320-03-1), published by Rachna Sagar Pvt. Ltd., in 2017.
Editor of Housekeeping Attendant (Manual Cleaning) Book (ISBN: 978-93-87320-10-9), published by Rachna Sagar Pvt. Ltd., in 2017.
Editor of Home Delivery Boy Book (ISBN: 978-93-87840-97-3), published by Rachna Sagar Pvt. Ltd., in 2017.
Editor of the book Food and Beverage Service Steward (ISBN: 978-93-86620-80-4), published by Rachna Sagar Pvt. Ltd., in 2017.
Editor of the book Front Office Associate (ISBN: 978-93-86620-81-1), published by Rachna Sagar Pvt. Ltd., in 2017.
Editor of the book Travel Consultant (ISBN: 978-93-87672-27-7), published by Rachna Sagar Pvt. Ltd., in 2017.

B. Research papers published in edited book

A 2010–2022 bibliometric analysis review of the augmented hospitality research milieu. In A. Sharma (Ed.), International Handbook of Skill, Education, Learning, and Research Development in Tourism and Hospitality. Springer International Handbooks of Education. Springer, Singapore. https://doi.org/10.1007/978-981-99-3895-7_45-1
Impact of mentoring towards organizational goal and work culture: A study of hotels in Delhi NCR. SSRN - Elsevier eLibrary. http://dx.doi.org/10.2139/ssrn.3315181
Efficient talent management – An imperative approach for organizational accomplishment. In Skill Development in Hospitality, Tourism & Food Technology: Challenges & Opportunities (2018), First Edition, pp. 280–289. ISBN: 978-93-81818-53-4.
Curriculum management – A perspective in bridging the gap between academia and hotel industry in Delhi and NCR. In Research Trends in Economics, Finance and General Management (April 2017), Volume 1, pp. 168–174. ISBN: 978-93-86256-75-1.
Mentoring – A tool of talent management. Renaissance Vani: Reviving the Hospitality World, Volume 4, 2017, p. 37.
Green hotels – An eco-friendly transmission in tourism industry. In Contemporary Practices, Trends and Innovation in Hospitality & Tourism (February 2016), Volume 1, pp. 166–171. ISBN: 978-93-84224-79-0.
Transformation in hotel accommodation sector. In GDGU-iHOST 2016, Excel India Publishers (April 2016), Volume 1, pp. 294–307. ISBN: 978-93-85777-53-0.
Mentoring: Keystone for career enhancement. In Proceedings of the Conference on Globalization and its Impact on Management & IT (January 2015), Compact Disc Edition. ISBN: 978-93-80494-98-2.
Strategies adopted by hotels to manage talent. In Paradigm Shifts in Hospitality Industry (2014), First Edition, pp. 269–297. ISBN: 978-93-81818-31-2.
Workforce turnover: Prevalence, causes, and retention in hotel industry. In Global Financial Environment and its Impact on Corporate Houses in India (October 2012), First Edition, pp. 172–180. ISBN: 978-93-81771-16-7.

C. Research Papers published in Journals

Exploring the factors influencing talent management practices in hotels of Delhi/NCR. International Journal of Entrepreneurship and Business Environment Perspectives, 2018, 7, 3936–3953. ISSN: 2279-0918.
Stress management – An analysis of causes of stress in front office employees in Delhi NCR hotels. Pravish Rajnam Journal of Studies, 2017, 7, 53–61. ISSN: 2348-3652.
Curriculum management – A perspective in bridging the gap between academia and hotel industry in Delhi and NCR. Atithi Journal of Hospitality & Tourism, 2017, 4&5, 18–35. ISSN: 2347-6907.
Retaining talent: A challenge for human resources in hotel industry in Delhi/NCR. AVAHAN – A Peer Reviewed International Journal of Hospitality & Tourism Research, 2017, 5, 67–71. ISSN: 2347-4556.
Motivation: Action, desire, and need for employees & organization. Atithi Journal of Hospitality & Tourism, 2015, 3, 33–43. ISSN: 2347-6907.
Human resource management: Matter of concern for hotel industry. Atithi Journal of Hospitality & Tourism, 2013, 1, 107–118. ISSN: 2347-6907.
Escalating the talent pool. International Journal of Hospitality Business and Research, 2011, 2, 60–73. ISSN: 0976-7789.
Eco-friendly cleaning: A small step can lead to big leap in future. Indian Journal of Applied Hospitality & Tourism Research, 2010, 2, 96–102. ISSN: 0975-4954.

Seminar/Conferences

A. Keynotes, Invited Lectures

Delivered a Keynote note address in the first International Conference “THE CON 2023” at Institute of Hotel Management, MGM University CHH. Sambhaji Nagar from 17^th march to 18^th March 2023.
Delivered a Keynote address in the 2^nd Research Conference on BRICS on “Growth and Sustainability of Livelihood in the BRICS Countries: Knowledge Sharing in Social Justice, Governance and Multilateralism” hosted by Department of Commerce & Management, University of Kota, Kota, Rajasthan from 1st February to 15^th February 2023.
Jury in India Skills 2022 for Hotel Reception Skill Category held at The Leela Shahdara New Delhi organized by National Skill Development Corporation under the aegis of Ministry of Skill Development & Entrepreneurship, Government of India (2022, January)
Invited as a Resource Person and presented the topic- Blended Learning in the one-week online Faculty Development program on “Education After Amnesia- Digital Learning as the New Normal” organized by the Grand Academic Portal (GAP), Rajkiya Kanya Maha Vidyalaya Shimla, and the Shree R.P. Arts, K.B Commerce and Smt. B.C.J Science College, Gujarat from 15^th May to 21^st May 2020

B. Conference, Seminars, Workshops (In India)

Presented Paper on “Impact of Mentoring towards Organizational Goal and Work Culture (A study of Hotels in Delhi, NCR)” at International Conference on “Digital Strategies for Organizational Success”, Prestige Institute of Management, Gwalior (2019, January)
Workshop Manager in India Skills 2018 for Hotel Reception Skill Category held at Aerocity Ground, New Delhi organized by National Skill Development Corporation under the aegis of Ministry of Skill Development & Entrepreneurship, Government of India (2018, October)
Jury of India Skills Competition 2018, State level in the skill category Hotel Reception (2018, September)
Attended Two Day in International Conference on Food, Culture & Tourism at Dev Sanskriti Vishwavidyalaya, Haridwar (April 2018)
Presented Paper on “Retaining Talent: A Challenge for Human Resources in Hotel Industry in Delhi/NCR” at AVAHAN-2017, hosted by Amrapali Group of Institutes, Haldwani (2017, September)
Presented Paper on “Curriculum Management - A Perspective in Bridging the Gap Between Academia and Hotel Industry in Delhi and NCR” at ANVESH – 2017, hosted by Institute of Management, Nirma University, Ahmedabad (2017, April).
Participated in Five Days Faculty Development Program on Research Methodology & SPSS at Kamal Institute of Higher Education & Advance Technology, New Delhi from 6/03/2017 to 10/03/2017
Attended a Two-Day Training Workshop training workshop for the Certification in Hotel Industry Analytics (CHIA) held at Manav Rachna International University (2017, January)
Presented Paper on “Transformation in Hotel Accommodation Sector” in International Conference on Hospitality and Tourism” Emerging Trends and Innovations in Hospitality Industry”, iHOST 2016 organized by Le Cordon Bleu School of Hospitality, GD Goenka University, Gurgaon (2016, April).
Attended an International Conference on Hospitality and Tourism” Emerging Trends and Innovations in Hospitality Industry”, iHOST 2016 held at Le Cordon Bleu School of Hospitality, GD Goenka University, Gurgaon (2016, April).
Attended a Two-Day National Seminar on “Problems and Prospects of Tourism and Hospitality Studies in India” held at IGNOU, the peoples University, organized by School of Tourism and Hospitality Services Management, Delhi (2016, April).
Attended a Three-Day conference “The India International Hotel, Travel & Tourism Research Conference on Technology trends and Innovations” in collaboration with Indian Hospitality Congress held at Banarsidas Chandiwala institute of hotel management & catering technology, Delhi (2016, February).
Attended a Four Day Conference “The India International Hotel, Travel & Tourism Research Conference on Technology trends and Innovations” held at Banarsidas Chandiwala institute of hotel management & catering technology, Delhi (2015, February).
Attended a Three-Day National Conference on “Recent Trends & Development in Statistics in Conjunction with 1^st Convention of Indian Association for Reliability and Statistics” Organized by Statistics, M.D University, Rohtak (2015, February).
Presented Paper on “Mentoring: Keystone for Career Enhancement” at International Seminar on “Globalization & its Impact on Management & I.T”, Ideal Institute of Management & Technology & School of Law, Delhi (2015, January).
Attended a National Seminar on “Personne Vista National HR Seminar” held at Management Education & Research Institute, New Delhi (2014, October).
Attended a National Seminar on “Food Safety- Role of Standards” held at New Delhi (December 2012).
Presented Paper on “Workforce Turnover: Prevalence, Causes and Retention in Hotel Industry” at National Research Conference on Global Financial Environment and its Impact on Corporate Houses in India”, Maharaja Surajmal Institute, New Delhi (October 2012).
Presented Paper on “Mentoring-An integrated sustainable learning in an organization” at National Research Conference on “Transforming Management Education for Sustainable Tomorrow”, AIMA, New Delhi (2012, February).
Attended “The India International Hotel, Travel & Tourism Research Conference on Technology trends and Innovations” held at Banarsidas Chandiwala Institute of Hotel Management & Catering Technology, Delhi (2012, February).
Presented Paper on “Role of mentoring for sustainable growth” in National Seminar on “Innovative strategies in management and education” at CZ Patel college of business & management, Gujarat (2011, December).
Presented Paper on “A study of knowledge, perception & attitude of youth towards traditional food junction of old Delhi” at Maharshi Dayanand University, Rohtak (2011, April).
Attended The India International Hotel, Travel & Tourism Research Conference: Examining and Debating Trends, Challenges and Issues held at Banarsidas Chandiwala Institute of Hotel Management & Catering Technology, Delhi (2011, January)